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engaging consumers 
in the american National standards (ANS) process

  1. Outreach
  2. Consumers
  3. Engaging Consumers in the ANS Process

A guide for ANSI-Accredited Standards Developers to Increase Consumer Participation

Increasing consumer engagement in standards activities is critically important for the development of the most effective voluntary consensus standards, but it can present unique challenges for standards developers. To help ANSI-Accredited Standards Developers (ASDs) address these challenges, ANSI has compiled the below summary of strategies and recommendations based on the collective input of consumers, standards experts, and other stakeholders. The full guide is available as a PDF download.


Connecting with consumers and educating them on the standards system and opportunities for engagement are essential to increasing consumer participation. Some strategies for success:

Once you've reached consumers, it's important for ANSI-Accredited Standards Developers (ASDs) to provide tools and support to make it easier for them get actively involved in standards development activities. Efforts such as these can help:

One reason consumers cite as to why they don't stay engaged in standards development is that the number of consumer representatives on committees is typically extremely small and they feel they have difficulty influencing outcomes. ASDs should make good faith efforts to nurture relationships with consumers and sustain increased participation. A few suggestions:

Staff Contact

Cleo Stamatos

ANSI Consumer & Legislative Outreach Manager


[email protected]